That conversation your team isn't ready for. It's Today.
Every day, your people face conversations that carry legal, commercial, and human consequences — and someone on the other side is counting on them to get it right.
Trusted by teams where conversations carry consequences
They know the theory. They haven't tested the reality.
Knowledge doesn't survive pressure. When a customer breaks down, a complaint escalates, or a deal is on the line — your people fall back on instinct, not training. And when they get it wrong, it's not the organisation that pays first. It's the person on the other side.
Forgotten in 6 days.
Teams forget 75% of passive content within a week. Whether it's compliance policy or sales methodology — if they can't recall it under pressure, it doesn't exist.
Attendance isn't evidence.
A completion certificate proves someone watched a video. It does not prove they could handle a vulnerable customer, respond to a harassment disclosure, or navigate a high-pressure negotiation.
Hope isn't a strategy.
Without practice, your people are improvising the conversations that carry the highest consequences. Every unscripted response to a distressed customer, a compliance trigger, or a critical commercial moment is an uncontrolled risk.
The gap between knowing and doing is where people get hurt — and where organisations get exposed.
We don't sell training. We close the gap between knowing and doing.
AI simulations that recreate the conversations your teams face under pressure. Every session scored. Every word captured. Verifiable evidence of competence — not a completion certificate.
When the regulator asks "what reasonable steps did you take?"
Consumer Duty. Workplace harassment. Data protection. Anti-bribery. These are legal and regulatory obligations where the burden of proof is on you. We test whether your people can meet that burden under pressure — then generate the audit-ready evidence designed to support your defence.
Behind every regulation is a person the regulation exists to protect. We build for both.
For: General Counsel, Chief Risk Officer, Chief People Officer
The next conversation could end in a grievance — or a resolution.
Feedback. Performance management. Difficult disclosures. Boundary-setting. These conversations define culture and create legal exposure when mishandled. We test whether your managers can navigate them under emotional pressure.
For: Chief People Officer, Head of L&D, Employee Relations
Simulations
- Performance Conversations
- Conduct Concerns
- Managing Underperformance
- Acting on Feedback
The next conversation could win the deal — or lose the relationship.
High-stakes negotiations. Objection handling. Renewal and retention moments. Your commercial teams face these every week — and most are improvising. We let them practise under realistic pressure and give leaders visibility into readiness.
For: Sales Directors, Revenue Leaders, Customer Success
Simulations
- Retention Under Competitor Pressure
- Objection Handling
- Client Escalation
- Value-Led Negotiation
When scrutiny arrives, what will you show?
What You Have Today
Attendance. Not assurance.
- ×Video modules and multiple-choice quizzes
- ×Completion certificates presented as "proof"
- ×Annual refreshers forgotten in weeks
- ×Passive content that can be clicked through
- ×No visibility of behaviour under pressure
- ×No defensible evidence when something goes wrong
LMS logs don't prove competence. They prove someone watched a video.
What Scrutiny Requires
Pressure-tested. Verified. Defensible.
- ✓Live AI simulations that recreate real risk moments
- ✓Participants respond out loud — no scripts, no guessing
- ✓Behaviour tested under emotional and cognitive pressure
- ✓Instant scoring with transcript-level evidence
- ✓Pass/fail thresholds aligned to conduct standards
- ✓Audit-ready data exportable for regulators, tribunals, or boards
You don't show attendance. You show proof of performance.
The legal bar is rising.
In Allay (UK) Ltd v Gehlen (2021), the EAT ruled brief, outdated training was insufficient to establish a "reasonable steps" defence. Attendance did not equal protection.
The research is clear. The old approach doesn't work.
The Behaviour Gap
Harassment training improves knowledge — but has almost no measurable effect on workplace behaviour.
Roehling et al., 2022 — Personnel Psychology (meta-analysis)Your people can pass a quiz and still freeze in the moment.
The EEOC Verdict
After reviewing 30 years of evidence, the EEOC concluded that traditional training "has not worked as a prevention tool."
EEOC Select Task Force on Workplace Harassment, 2016The regulator itself found no evidence it prevents harm.
The Gallup Finding
Only 1 in 10 employees say compliance training changed how they actually work.
Gallup Workplace ResearchIf it's not changing behaviour, it's not reducing risk.
The Active Learning Advantage
Across 225 studies, people in passive instruction were 55% more likely to fail than those who practised actively.
Freeman et al., 2014 — Proceedings of the National Academy of SciencesWatching is passive. Responding under pressure is active.
This is why we don't build courses. We build pressure tests. And changed behaviour is the only thing that protects the person on the other side.
Recreate the Real Moment
Live AI video conversations that interrupt, escalate, and apply pressure — just like the real world.
No Scripts. No Guessing.
Participants must respond out loud. If they can't say it under pressure, they don't pass.
Stress Builds Real Capability
We test behaviour — not policy recall — in high-risk scenarios aligned to your exposure.
Instant, Verifiable Evidence
Every simulation generates transcripts, behavioural scoring, and pass/fail verification.
Safe Failure. Real Protection.
Better to fail in simulation than in front of a regulator, tribunal, or customer.
Who's ready. Who isn't. What you're doing about it.
Real-time visibility into workforce readiness. Identify gaps before they become incidents. Export audit-ready evidence with one click.
Compliance Intelligence
Operational Readiness Dashboard
Vulnerability Scan by Risk Vector
View AllRegulatory Readiness Score
Readiness Locker
Three moments your teams face every week. Never practised once.
"I'm choosing between heating and eating."
Consumer Duty Readiness
A customer calls about a missed payment. Midway through, they reveal they're skipping meals. Your agent has 30 seconds to shift from collections script to vulnerability protocol.
If they miss the signal, a vulnerable person stays in hardship. If they catch it, someone gets help.
Tests:
"It was just banter. Don't make this a thing."
Workplace Conduct
A team member reports an uncomfortable comment. The accused says it was a joke. The manager must respond without dismissing, escalating too fast, or creating retaliation risk.
If they freeze, someone who spoke up learns that speaking up was a mistake. If they respond well, trust survives.
Tests:
"Your competitor is offering 20% less. Why should I stay?"
Commercial
A long-standing client drops the competitor card during a renewal. Your rep has 60 seconds to shift from defensive to value-led.
If they panic-discount, you've trained the client to push harder next time. If they hold with confidence, you've protected the relationship and the margin.
Tests:
Your risk. Your policies. Your simulations.
Standard packs cover common exposures. The Builder lets you create custom simulations in under two minutes — scored against your standards, same evidence output.
Describe the moment.
AI builds the simulation, avatar, and scoring criteria.
Define the behaviours you need to verify.
Scored against your criteria.
Results feed your evidence dashboard.
Same transcripts. Same exports.
Roleplay Builder
Custom Scenarios